Processing Time
Once you place your order, our team of dedicated professionals will work to process your order within 2-3 business days. Please note that business days are defined as Monday through Saturday. Once your order has been processed, you will receive a confirmation email with a shipping tracking number, so you can keep an eye on the status of your delivery.
Shipping Time
We understand that timely shipping is important to you, which is why we use reliable and efficient shipping methods to ensure that your order arrives at your doorstep as soon as possible. The shipping time for your order is typically 4-7 business days from the date of shipment, although shipping times may vary depending on your location and any unforeseen circumstances such as weather conditions or customs processing.
Shipping Fee
At our company, we believe in transparency and fairness, which is why we offer a flat rate shipping fee of $4.99 for all orders within the USA. This fee covers the cost of packing, handling, and shipping your items to your doorstep, regardless of whether you are ordering one item or multiple items. We understand that shipping fees can add up quickly, which is why we have made our shipping fee both convenient and affordable for all customers.
Order Tracking
Once your order has been shipped, we will send you an email with a tracking number so that you can easily track your package. You can track the status of your shipment by visiting the shipping carrier’s website and entering your tracking number. If you have any questions or concerns regarding your shipment, please feel free to contact our customer service team at any time via email at [email protected].
Delivery Confirmation
Upon delivery, it is the customer’s responsibility to inspect the package for any visible signs of damage or tampering. If there is any issue with the order, it is important to contact us within 24 hours of receipt so that we can resolve the issue in a timely manner.
Shipping From
At this time, Valodu only ships to locations within the USA. We do not offer international shipping at this time.
Incorrect Address
The customer is solely responsible for ensuring that the shipping address provided at the time of order is accurate and complete. If an incorrect or incomplete shipping address is provided and the order is returned to us, the customer will be responsible for the cost of re-shipping.